BoatsExpress Inc.
Client Testimonial
Letters
CLIENT TESTIMONIAL LETTERS
---------------------------
July 2011
Rich,
In behalf of the National
Association of State Boating Law Administrators, I want to take this
opportunity to thank you and your drivers at Boats Express for a
very professional job well done in transporting a number of boats
across the country in the past year. It's one thing to transport a
boat, or a couple of boats, from point A to point B. It becomes a
brave new adventure to transport a total of twenty seven boats in
large groups from two locations in Virginia to two new locations,
one in Arizona and one in Florida. And, to complicate things even
more, the boats absolutely could not be damaged during
transport...because they had already been crashed - on purpose. When
I explained to you that all of these boats were all part of a staged
collision project, and are now used to train police officers in how
to investigate and reconstruct recreational boating accidents, your
fully understood the need to maintain them in their newly-pristine
condition throughout the move. You didn't view this as a negative
point; you viewed it as a challenge, as did your drivers.
To add to all this potential
stress, the logistics of dealing with all the pieces of the puzzle
from long distance was, to say the least, a monumental
accomplishment on your part. With me in Illinois, the national
organization in Kentucky, the pick-up locations in Virginia, and the
delivery locations in Arizona and Florida, I was pleased (but not at
all surprised) that the logistics were coordinated with the
precision of a fine watch. I know you have probably already had you
deep sigh of relief and you probably want to shred any evidence of
having dealt with us. That said my sincere thanks for your patience,
perseverance, and sense of humor throughout the whole ordeal.
Respectfully,
James E. Getz
---------------------------
July 15, 2011
Bob,
I recommended you to a good friend
Richard Roll a few years back when he needed to transport his newly
acquired vessel from Florida to Seattle. I had been very happy with
your service when you moved my vessel from New York to Seattle
previously. Richard and his wife Lee are now happily cruising the
South Pacific in the boat you moved for them. Richard was quite
happy with your results and it is always good to know that people
you recommend to friends come through with the service. Thank you
for all of your help in the past I am looking forward to using you
again in the future (like on that mast I am trying to buy) and it is
good to know that I can recommend your services to friends with the
confidence that you will not let me down.
Keep up the great work Bob!
Thank you!
Kim Bottles
---------------------------
June 28, 2011
Hey guy,
Never met you but you came thru for
me. Transfer from mi to la is
1000+ miles.We never met seller
either boat made it same day as
Projected even with minor trailer
work no scratches no problem even Delivering on father’s day. Doc
shell
Thanx
---------------------------
June 10, 2011
Rich,
My boat has been picked up and
delivered. Marc did a fantastic job. He was extremely professional,
trustworthy, and arrived on schedule. I really appreciate your help
in arranging this transport.
Thanks,
Bob McGuire
---------------------------
May 22, 2011
Bob,
I truly appreciate the
professionalism, courtesy and fine job that you did. Just wanted to
let you know that I am on the road for some reason I cannot make a
transfer from my computer to your firm. I will find the first
available Bank of America and wire transfer the money owed. It will
be some time Monday morning.
Thanks Again
Harry
---------------------------
May 19, 2011
Jim,
I just wanted to send this quick
note to thank you, and all the professionals working for and with
Boats Express, for the fantastic job you did in the hauling of my
boat from MD to SC. I am extremely satisfied with the service
provided and the condition of my boat upon receipt in SC.
Thanks again,
John
---------------------------
April 12, 2011
Rich and all the folks at boats
express. Thanks for the great service you provided in moving my boat
from Key Largo, FL to San Diego, CA. You made the process a very
simple and easy movement despite me coordinating the service from a
combat zone. You were very supportive and efficient in all your
business. I appreciate your prompt and effective service. The boat
was moved in a timely manner according to my schedule. Again great
job and thanks. Ernest Adams MAJ USMC 4/12/2011
---------------------------
November 06, 2010
Real testimony!
My wife and I needed to transport a
40 foot vessel with a wide beam from Racine, Wisconsin to St.
Augustine, Florida.
After quoting with many boat
transport companies we received a final one one from Boat Express.
We received the best quote from Boat Express. We had to transfer a
boat in the past and had nothing but headaches. Well, we have to say
that when it comes to service oriented and fast safe delivery hassle
free of your vessel there is no one better than Boat Express!! The
service was impeccable and the delivery was amazingly on time with
no delays or extra charges at the boat yards. The most amazing part
is that they provided an excellent service while we were on the
other side of the planet in China!!! Those guys even contacted us in
the most awkward hours of the night to make sure that we were
satisfied. The Boat Express team's courtesy and professionalism is
above the expectation!
I recommend and will use them again
in the future for sure!
Mr. Mauricio "Moe" DeFendi - owner
of DIVESAFE.NET (US Gov. Contractor)
---------------------------
November 12, 2009
Bob,
Just a note of appreciation for the
way you handled transport of my boat from Florida to Ohio. I was
especially thankful you were able to arrange taking out of the water
in Fl. and also launching in Ohio.
Everything went very smooth and the
driver was especially courteous as well as timely. Pls feel free to
use me as a reference.
Regards
Curt Daily
---------------------------
November 03,2010
Hi Rich,
Steve was great. I was very pleased
with how he handled the boat. It took him several tries to get it
out of the marina in Hudson and he finally made it! I was worried he
might not. But anyways...it's in its new home and I'm still working
on fixing it up. I'm sure I'll use you guys again if I need to but
as things are now everything is working out.
Thanks again,
Maya
Photo art Graphic Design
---------------------------
Jeff, the boat arrived this morning
right on schedule (actually a bit
Earlier than his estimate).
Everything looked fine. Don, the driver, had Even added straps to
better secure the boat for the long haul. We unloaded With far less
hassle than the load in Florida {grin} and the boat is now Sitting
in my driveway, waiting for the shrink-wrap to be taken off and
Parts to be reassembled. I paid Don in cash and he wrote "Paid" on
the paperwork. There was some Question about the amount - your email
and the wording at the top of the Form said $2890 but lower on the
paperwork there was a higher figure that
Don believed was accurate. I gave
him a little extra at the start and
Intended to give him a bit more at
the end, so I just rounded up to $3000 Today. But for future
shipments it might be nice to avoid the confusion. In my opinion,
Don is a great driver. I recommend maintaining a Relationship with
him. I would use him again without hesitation. Also, YOU folks are
wonderful. Everything in your control went smoothly and As promised.
I was especially thrilled that the two of you showed up in person
last Friday... that was unnecessary but with the MarineMax hoist
Problems it turned out to be a deal-saver. Imagine how things might
have gone if the only two people standing there at MarineMax had
been the boat Dealer and the truck driver. I suspect the entire
shipment would have Unraveled and we'd still be trying to figure out
a solution. Instead, a little delay and we were back on track. My
heartfelt thanks! I know the importance of good references. Please
be assured I'm ready to be A reference for you and your organization
should that ever prove useful to you. You guys are the best. Thanks
for everything!
Richard Hartman (now comfortably
back in) Spokane WA
---------------------------
September 23, 2010
Bob:
Just a response to your email about
a review...
We received our boat in good
condition at exactly the time promised. The cost was very
reasonable, and all paperwork was accomplished through the use of
email. We highly recommend Boats Express, would encourage anyone who
needs this service to utilize the services of this terrific company!
Manny and Maryanne Perry
Georgetown, Texas
---------------------------
To Whom It May Concern:
I would like to say that Bob
Graviss with Boats Express was willing to take on moving my deceased
father’s boat from Maine to Washington State. Getting it out of its
location in Maine was a challenge, and they were helpful in working
through the details. The truck driver, Tim, from Rockland, Maine,
was a pleasure to work with – very good about keeping me informed
along the way and took very good care of the boat in transit.
Sincerely,
Jeanne Rynne
---------------------------
September14, 2010
Rich
Thanks so much for organizing the
safe arrival of our boat from Long Beach, California to Roblin,
Manitoba, Canada, about as far from any ocean as you can get. Your
advice, assistance and instructions made what seemed like an
unimaginably impossible task for us, considerably easier. As this
venture was well out of anything we had ever undertaken before, we
found your expertise and conversations with us online and on the
phone very helpful. Thanks again.
Ev and Nick Vogel
s/v Westsailia
---------------------------
August 29, 2010
Bob,
I want to thank you and your team
for your fantastic service moving our 265 Bayliner from Washington
DC to Port Angeles Washington.
Through the move it was apparent
you and your team were committed to a safe evolution to ensure the
boat arrived in good condition. This honesty and transparency was
much appreciated although it resulted in a minor delay. It was a
wonderful experience having my boat moved by professionals who are
committed to safety and a quality delivery! You and the team took
great care of my boat and car although I was not present for pick up
or delivery.
Thank you for everything and we
will certainly contact you when our next transfer comes along. Fair
winds and following seas,
Craig O'Brien
---------------------------
Aug 18, 2010
Rich,
I would like to thank you for the
quick and timely response you and Boats Express provided for the
transport of my Sea Ray 240 Sundancer from Indianapolis IN to
Bellingham MA. You took 4.5 days (you required 7 days notice) after
our completion of the contract to pick-up my boat and deliver it to
my home one day later. Your driver was professional and provided
detailed updates to me as he approached my location. I was also very
pleased my boat was delivered in the same pristine condition as when
it left Indiana.
I researched multiple shipping
companies and not only did Boats Express provide the best price, you
stayed in contact with me and coordinated perfectly the pick-up and
delivery of my boat.
It is beyond question I would
recommend your company to anyone who needs a boat moved, and would
use your services in the future if needed!
Regards, Bernie Luciani
---------------------------
July 15, 2010
Rich,
I would like to thank you very much
for the safe and efficient transport of my bosses PWC's from
Southern California to Northern Idaho. As you know, I pretty much
left the logistics up to you guys as I was thousands of miles away
when the planning, pickup, transport, and drop-off took place. Your
driver went out of his way to pick up the skis in a different
location than originally thought. He also was kind enough to wait
for two hours for UPS to arrive with the check at the drop-off
location. I really appreciate what you guys do and will definitely
be using your services in the future. Thank you again, Brett
Brett Eller Captain Shelley Kay &
TRUE XII Los Cabos, Baja California Sur, Mexico U.S. Cell
949.456.6412 Mex. Cell 011.52.1.624.108.9350
---------------------------
July 14, 2010
Rich,
Just a brief note to thank you and
your team on the professional manner in which the transport of my
boat from Tampa Florida to Branford Connecticut was. From the
initial call to when the boat was delivered was just a pleasure
doing business with you guys! And the price was great as well.
Thanks again for all of your help. I will send anyone who needs a
boat shipped your way.
Ken Krischtschun
---------------------------
May 06, 2010
Hi Rich,
I just wanted to let you know what
a great job your drivers did for me on my ‘simple’ boat haul. As you
know, the brand new trailer had not been assembled correctly, and
after 100 miles of the 300 mile trip, one axel had moved far enough
to cause a tire to rub on a fender bolt. To make a long story short,
Jay and his co-driver worked for 4 hours fixing the problem to the
point that they could safely drive it the final 200 miles, which
they did. Many thanks to Jay and his co-driver for their efforts, as
we are now enjoying the boat.
Thanks,
Ed Bolz
Queensbury, NY
---------------------------
May 04, 2010
Hi Bob,
We sourced our boat transport needs
with Boats Express from San Diego to Miami. Bob G and his team were
highly responsive and the price was competitive. Most importantly
the boat arrived safe and on time.
Stephen Hahn Area Vice President
Sales and Marketing
---------------------------
April 22, 2010
Thank you Rich and Boats Express
for delivering my boat in one piece!
Special thanks to Daniel and crew
for making a troublesome trailer work and make the transfer from NY
to AZ. I recommend this company for they keep you informed and
updated the whole time during the shipping process and if anything
goes wrong (in my case, bearings, grease and Axels...) the guys know
how to get it fixed and fast.
---------------------------
December 22, 2009
Bob Fox,
Good Morning. I met Tom at the yard
around 7 last night. It was a pleasure to meet him. Everything was
in order. We talked for a while about boats, trucks, etc. He is
definitely a man that knows his business and he inspires abundant
confidence.
This has been an excellent
experience and I want to thank you for a job well done. I will
highly recommend you in the future to anyone needing a boat
transporter.
Thanks again,
Marcelo
---------------------------
Rich Amburn,
I would like to take this
opportunity to thank the people at Boats Express for the excellent
service we Received. Our boat was picked up in Indiana and delivered
to the U.S. /Canadian Border. The pickup Was on time as was the
delivery. Rich was quick to get me a quote and the driver was in
Communication with me so I knew what time to meet him at the Border.
I could not have asked for A more professional company to haul my
boat and would recommend you highly to anyone who needs A shipper.
Thanks and Happy Boating
Harry Ribbers
Headingley Manitoba Canada
---------------------------
December 14, 2009
G'day Greg,
Just a quick note to say thank you
for your help in transporting my boat from the East coast to the
west, although my boat isn't in Australia yet you got it a 1/3rd of
the way safely and efficiently and now the rest is up to me. I am
happy to recommend you to anyone seeking your service and ask you
send my thanks/appreciation to the truck driver. Well until the next
time we speak, take care and safe journeys.
Best Regards,
Craig Penny
---------------------------
Dear Bob Queen,
Thanks for the great job of having
my boat delivered. I did have some apprehension about it being
brought from New Jersey to Texas. I appreciate your regular contact
with me before and after the delivery. The drivers were very polite,
and appeared to have genuine concern for the safe transport of the
boat. Scheduling was very easy, and the extra "pick up" along the
way saved me a lot of money. If there is ever a need for another
boat transport, I will gladly give you guys a call.
Sincerely,
Travis Russell
Nacogdoches, Texas
---------------------------
November 12, 2009
Bob Queen,
Just a note of appreciation for the
way you handled transport of my boat from Florida to Ohio. I was
especially thankful you were able to arrange taking out of the water
in Fl. and also launching in Ohio.
Everything went very smooth and the
driver was especially courteous as well as timely. Pals feel free to
use me as a reference.
Regards,
Curt Daily
---------------------------
October 05, 2009
Dear Bob Graviss,
I wanted to write you a quick note
of appreciation for all that you did to get our 32’ Uniflite from
Long Island to Stuart Florida. John, your driver, was very
professional, and the boat came down here without any damage
whatsoever. BoatsExpress was also the lowest price hauler, but even
all that is not what makes you special. When I got dumped for no
reason my another boat hauler on the day of travel because he
re-routed a driver to an easier pick up the next day that did
require a permit load, over height and a low rig, and all that, I
thought I was sunk. But then you came up with another driver and
were only one day off from the original haul date, I could not
believe it! Today the boat is in our own slip at the Marriott marina
here on Hutchinson Island, and we could not be happier you and Boats
Express.
Best regards,
Dr. Larry Bielawski
Stuart, Fl
---------------------------
October 01, 2009
Hello Greg,
Hooray! Boat arrived safe and
sound. Your attention to every detail was greatly appreciated. I
would and have recommended your company, but in particular-YOU. You
stayed in constant communication from pickup to final delivery. Your
truck driver, Doug Raab was superb. He went beyond being courteous.
His gear and his handling of the load were SUPER. He also stayed in
touch the whole way. The process from bid to final delivery was
better than I ever expected. Please make sure your boss reads this.
Pass along my thanks to Doug. if you get out this way let's go for a
sail.
Sincerely,
Gary G. Manning
---------------------------
August 16, 2009
Dear Greg:
Dear your email of August 20, 2009
I enclose my check numbed 1452 in The amount of $1,000.00 as payment
for the above referenced Transportation of my boat from Ithaca, NY
to Newport, VT. Given the several scheduling problems, I was pleased
with your service. John Christy was extremely helpful and jolly -
especially considering the Routing nightmare which the State of New
York put him through. Thanks for your excellent service Very truly
yours,
David A. Williams
---------------------------
June 13, 2009
Bob Queen:
Just following up to say that the
boat arrived safe and sound. No damage. I appreciate all your help
coordinating all the details. You were very responsive, courteous
and professional. Your price also was very competitive with other
shippers. I will certainly give you a call the next time I need to
ship my boat. Do you have a copy of the bill of lading? I need to
send it to Florida for tax purposes. Thank you.
Robert B. Bellinger
President
---------------------------
May 12, 2009
Bob Queen,
Thank you for the excellent
service. This transaction was very easy and went exactly as planned.
The boat was picked up and delivered with good communication and
service. I would strongly recommend shipping with Boats Express.
Once again Bob thank you very much for your help.
Tod Ashment
---------------------------
May 05, 2009
Hey guys just wanted to pass a
quick thanks for the well-done boat move to CA. Everything went off
without a hitch and the move was as easy as can be expected. Thanks
again for the efforts and if I know anybody looking to relocate I'll
gladly pass along your info.
-Todd…
---------------------------
Hey Greg,
Thanks to Greg and the staff at
Boats Express!
Greg actually called me in
reference to my hauling ability with a hydraulic trailer we have. It
just happened at the correct time. I was in the need of a company to
ship a formula to Key West; Greg made what could have been a
logistical nightmare into something easy. Greg and the staff at
Boats Express are always helpful, pleasant to talk to and available.
In this industry we have all had to track someone down to give them
our business, with Boats Express you just fill out the express quote
and shortly you will get your quote. They make you feel as if you
are the only customer they have and appreciate your business. Since
then I have used them several times and will continue to use them
whenever I need to ship a boat. Again my thanks go out to Greg and
the staff at Boats Express.
Chuck Babin, Service manager
Louisiana Yachting & Boating Mandeville, La.
---------------------------
Dear Bob,
We recently commissioned Bob
Graviss of Specialty Shipping Inc to transport our Crownline boat
from Virginia to our home in New York. Words cannot describe how
happy we were with his extreme care and great customer service.
Naturally, this purchase was near and dear to our hearts and being
that it is a major financial purchase it was important that we put
it in the right hands to be transported. Bob was great with
communicating with us throughout the entire process. When he arrived
(in the pouring rain) he was incredibly patient while we examined
the boat. Not a single flaw, scratch or dent at all. It really
showed how much pride he takes in his work. In today’s day and age
it’s rare to find a serviceman that actually shows care and
professionalism.
Now that the boat is here in NY I
unfortunately don’t see a future need to utilize his service but if
ever for some reason we need our boat moved to a different area of
the country I will not hesitate to immediately call Bob for the job.
I sincerely recommend him to any discerning future customer of his.
Warmest regards,
Lucia and Eduardo Laura
Garrison, NY
---------------------------
Dear Bob,
I can’t tell you how much I
appreciate the professionalism and hard work on the part of Boats
Express to safely transport our Cape Dory 36 from Texas to North
Carolina. This was probably not one of your routine moves loading a
16,000 lb sail boat from inside a metal shed on an RV storage
lot to my back yard in a
residential neighborhood! Your skill and willingness to work with my
tight timeline and logistical requirements—I needed to fly to Texas
to coordinate the dismantling of the shed and be there when the
crane loaded my boat and then get back to North Carolina to prep for
the offload four days later—were superb. The driver, Rick Phillips,
was fantastic and displayed the utmost in professionalism. Despite
the lack of a travel lift (on both ends) and crane operators that
had little experience lifting a sailboat, or maneuvering his rig in
our cul-de-sac and backing down the side of our house, he never lost
his cool or can-do attitude. To get the best price of the dozen boat
transport companies I called and first class service as well is a
testimony to the value and professionalism of Boats Express. You’ll
be the first person I call when we need to move the Far Reach again.
Thanks again marine. Simper Fi, John Stone 4/9/09
---------------------------
From: Jack Roth rock [mailto:rothrockmj@bowhead.com]
Sent: Monday, April 06, 2009 10:17
AM
To: Steve Seng
Cc: bob@boatsexpress.com
Subject: FW: Express Quote from FL
to WA (0810119) (09030004BQJL)
Steve: If Bowhead needs a smaller
boat moved…Bob has provided me great service (and a very reasonable
price) and gives a military discount…since you were a marine and
handle all the transport requirements, thought I would pass his info
along! Jack
---------------------------
Date: Sat, 4 Apr 2009 13:50:47
From: <lightbulb36@gmail.com>
Subject: RE: Delivered: RE: Express
Quote from FL to MD (0902116)
Dear Greg,
You and your company did a terrific
job delivering my Cobalt 343 from Florida to Baltimore. The boat was
secured well to the trailer and there wasn't a scratch on it when it
arrived. I was able to get an exact time of delivery since I had the
driver's cell number. I wish you continued success in your business
and will refer you whenever I can.
Sincerely,
Ira Geller
---------------------------
From: Terry Wiseman [mailto:terry@yngc.ca]
Sent: Saturday, March 21, 2009 6:23
PM
To: Bob Graviss
Subject: RE: Express Quote from TN
to WI (09020my boat. 64)
Bob Graviss,
Thank you for the prompt handling
and shipping of my boat. It went smooth from the shrink wrapping in
Memphis to the delivery in Wisconsin. Your driver called midway to
give me an update and reconfirm my contact information for delivery
at my Cousin's place in Wisconsin. I would definitely use you should
the need arise in the future.
Terry Wiseman
---------------------------
Bob Fox.
I wanted to write and thank you for
the excellent service I received in moving my boat last month. I am
in the process of reassembly now, and have gotten into every nook
and cranny, and have found
that all is well with my packing
and the easy riding truck trip. Your working with me to coordinate
with another boater and working to get the move done prior to my
slip expiration date was especially helpful. If I ever have a need
to move my boat again, you will be the person I call.
Thanks for your help,
Tim McMichael
---------------------------
From: Hope Spadora [mailto:hopeapcc@sbcglobal.net]
Sent: Wednesday, February 11, 2009
5:19 PM
To: ceo@boatsexpress.com
Subject: Re: Bayliner
Dear Greg,
I just wanted to say thank you so
much for all your assistance in transferring my boat from San
Francisco to San Diego. I especially appreciated your patience and
persistence with regards to my travel schedule. My boat would
probably still be in San Francisco, if it were not for you. I will
send you a picture when I catch my first fish in San Diego. I would
recommend you and your company, Boatsexpress to anyone. You are true
professionals who care about your customers.
Thank you again!
Very best regards, Hope
---------------------------
From: rhumbum@comcast.net [mailto:rhumbum@comcast.net]
Sent: Wednesday, November 26, 2008 9:10 PM
To: Bob Graviss Subject: Re: your
mail
Bob,
Hope this finds you well. First let
me apologize for the error made, as I had sent you a letter before
but apparently it did not go through. I just wish to thank you and
the team at Boats Express for a tremendous job. Although everything
was moved up several weeks and was performed at the last minute it
went off without a hitch. Working in this Industry, I know all too
well what a spectacular feat that is. You were more than helpful
with questions and Patient with the answers. From the minute you
contacted me you put my mind at ease with the whole process and for
that I thank you. The boat did arrive safely ahead of schedule,
which is a feat to congratulate as well. Rest assured that anytime
in the future, should someone ask if I know a good boat transport
service...I will say No... I know a Great one ...as I give them your
number. All the best to you and Boats Express. I look forward to
doing business with you in the future. Happy Holidays,
Capt. Travis L. Hogg
---------------------------
-----Original Message-----
From: Cem Celiker [
mailto:Cem.Celiker@Shearman.com] Sent: Tuesday, October 07, 2008
Dear Bob,
Thank you for your kind assistance
in organizing the shipment for the Azimut. We had a very friendly
and experienced driver. Matt was at the pick-up point right on time,
loaded the boat under an hour and completed the 230 mile shipment
door to door in less than five hours (including loading and
unloading). He was extremely careful in avoiding branches, trees
within the city limits and made sure that the boat arrived safely
and without any damage (however minor). Overall, we have been
impressed by the service you provided. I look forward to working
with you again in the not too distant future and would recommend
your services without any reservation.
Cem Celiker
Attorney at Law (New York)
---------------------------
June 26, 2008
You guys are my haulers for life!
When I recently needed to move
Shaboom, a Westsail 32, from Florida to D.C., I contacted local
haulers for quotes. Few fit my budget and time restraints. I went
online and searched a bit more but what I found was that despite
grand customer service advertising most had lots of fine print about
scheduling, pickups, drop offs, etc. I’ve had boats moved long
distances before and I knew it didn’t have to be that difficult.
Through a stroke of luck I came across Lt.Col .Bob Queen and Boats
Express/Specialty Shipping. Gone were the caveats that made me feel
like I was doing the hauler a favor! Bob simply asked when I wanted
it picked up and where I wanted it delivered! I waited for the other
shoe to drop, but it never happened. I signed up and Bob made the
arrangements. As the pickup date crept closer, there was a glitch in
the hauler’s schedule that made the original haul date unworkable.
The new date meant that I would be on the hook for additional
storage costs in Florida. Instead of getting the expected shrug, Bob
offered to rework the estimate to minimize the impact to my wallet.
When Shaboom arrived at her new home she was just as I’d left her in
Florida. The driver did a great job in transporting her up. I
couldn’t help notice that the random bracket was taped on two of the
four mounting bolts, which wasn’t the way I’d left it when I’d
prepped the mast for shipping. Apparently, they had worked loose
during the run. The driver told me he knew from experience that
problems could arise if it had been left that way, so he took the
time to remedy the situation. He could have just as easily carried
the mast as it was with no thought to something as detailed as that.
I highly recommend Boats Express
for any hauling needs. And, if you’re fortunate enough to get the
Colonel on the line, don’t let him go!
Pat
Facility Representative U.S.
Department of Energy Brookhaven Site
---------------------------
May 29, 2008
Bob,
I want to thank you for your
assistance in having our company boat shipped from Florida to New
Jersey. Because of having such a wonderful experience with you and
your company last year we had no hesitation to utilize your company
again this year. When I contacted you this year at the end of April
to have the boat moved I expressed that we would like it by Memorial
Day Weekend and you delivered! I can’t thank you enough for your
quick responses to my phone calls and emails and the promptness of
your service. We will defiantly use you again in the future.
Thank you,
James Miner
President
---------------------------
March 07, 2008
Bob,
You treated me very well when you
moved my boat so as far as I am concerned you deserve the promotion
and you deserve my recommendations to others!
Congratulations!
Kim Bottles
Bainbridge Island, WA.
---------------------------
August 16, 2007
Hello Sean,
Thanks so much for your help when
we were in Moss Landing. I appreciate it! We made it north safe and
sound this. Morning. I will recommend Boats Express to my friends
(customer service and quick response). Thanks again. -Tami
---------------------------
August 9, 2007
Bob, Sara and I want to thank you
and your driver for delivering our boat to us. Everything went
great, even with our changes in pick up dates. We have really been
enjoying it a lot this summer.
I hope you enjoy this wine from
right here in Kenwood - something you probably won't find at your
local grocery store. Thanks again, Tony and Sara.
---------------------------
June 14, 2007
Hello Bob,
We just wanted to send in gigantic
THANK YOU for shipping our boat across the country. From the
beginning of the process all the way through to the end you have
provided excellent service. Not only did you provide the lowest
quote of the 20 that we received but you also went the extra mile to
accommodate us when we had to change the pick-up date. While we were
not present for the pick-up or delivery, we received reports that
the driver was professional, courteous, and helpful. If we had to do
this again we would not hesitate to choose your company! We hope you
enjoy the wine--you deserve it!
Kara and Chris
---------------------------
June 05, 2007
To: bob@boatsexpress.com Subject:
RE: Update Unit# SI-1J192
It was delivered at 4:00pm June 4,
2007. The driver did a great job. The information and contact with
the driver was great. Thank you. Our Bimini top didn't survive the
trip but a small consolation for the great service. It's been fun.
Dawn Dibbern
---------------------------
March 08, 2007
Thank you Bob,
I was working on behalf of a
Hospital Move, for Bonner's General Hospital, Sandpoint, ID. I
submitted all that you sent, except I enclosed 2 pages of your
references (not all 6) as I had to fax this, first thing this
morning. I was awarded the Hospital relocation, for the household
goods. The shipper (customer) will be in charge of the boat
shipping, herself. So, she will contact you, and her name is Diane
Ross and you may be hearing from her husband, and his name is Ray. I
appreciate your prompt reply to me, and the fact that you spelled
out the process and the expectations. I am printing out all of the
information you gave me, and I am putting it in a folder for any
future clients with large boats. Again, thanks and I will not be in
charge of the boat portion of this move, but hopefully brought you a
new customer. And, if you have a customer that is thinking about
relocating, I hope you feel free to give me a referral as well,(as
you can see I go the extra mile - even when there is no $$ for me in
it) as I represent North American Van Lines and can move anyone
anywhere.
P.S. - if the customer uses your
company to transport the boat - Rob @ A 2 B Moving - who does a lot
of our 3rd. Party auto transporting, is who referred you to me.
Sincerely,
Diana Dauter
Branch Manager
Lile Moving and Storage
North American Van Lines Agent 1355
Spokane, WA
---------------------------
November 06, 2010
My wife and I needed to transport a 40 foot vessel with a wide beam
from Racine, Wisconsin to St. Augustine, Florida. After quoting with
many boat transport companies we received a final one one from Boat
Express. We received the best quote from Boat Express. We had to
transfer a boat in the past and had nothing but headaches.
Well, we have to say that when it
comes to service oriented and fast safe delivery hassle free of your
vessel there is no one better than Boat Express!! The service was
impeccable and the delivery was amazingly on time with no delays or
extra charges at the boat yards.
The most amazing part is that they provided an excellent service
while we were on the other side of the planet in China!!! Those
guys even contacted us in the most awkward hours of the night to
make sure that we were satisfied. The Boat Express team's courtesy
and professionalism is above the expectation! I recommend and will
use them again in the future for sure!
Mr. Mauricio "Moe" DeFendi - owner
of DIVESAFE.NET (US Gov. Contractor)
---------------------------
November 03, 2010
Hi Rich,
Steve was great. I was very pleased
with how he handled the boat. It took him several tries to get it
out of the marina in Hudson and he finally made it! I was worried he
might not. But anyways...it's in its new home and I'm still working
on fixing it up. I'm sure I'll use you guys again if I need to but
as things are now everything is working out.
Thanks again,
Maya
Photo art Graphic Design
www.photoartgraphic.webs.com
---------------------------
November 12, 2009
Bob,
Just a note of appreciation for the way you handled transport of my
boat from Florida to Ohio. I was especially thankful you were able
to arrange taking out of the water in Fl. and also launching in
Ohio. Everything went very smooth and the driver was especially
courteous as well as timely. Pls feel free to use me as a reference.
Regards
Curt Daily
---------------------------
Jeff,
The boat arrived this morning right
on schedule (actually a bit
Earlier than his estimate). Everything looked fine. Don, the driver,
had Even added straps to better secure the boat for the long haul.
We unloaded With far less hassle than the load in Florida {grin} and
the boat is now Sitting in my driveway, waiting for the shrink-wrap
to be taken off and Parts to be reassembled. I paid Don in cash and
he wrote "Paid" on the paperwork. There was some Question about the
amount - your email and the wording at the top of the Form said
$2890 but lower on the paperwork there was a higher figure that Don
believed was accurate. I gave him a little extra at the start and
Intended to give him a bit more at the end, so I just rounded up to
$3000 Today. But for future shipments it might be nice to avoid the
confusion. In my opinion, Don is a great driver. I recommend
maintaining a Relationship with him. I would use him again without
hesitation. Also, YOU folks are wonderful. Everything in your
control went smoothly and As promised. I was especially thrilled
that the two of you showed up in person last Friday... that was
unnecessary but with the MarineMax hoist Problems it turned out to
be a deal-saver. Imagine how things might have gone if the only two
people standing there at MarineMax had been the boat Dealer and the
truck driver. I suspect the entire shipment would have Unraveled and
we'd still be trying to figure out a solution. Instead, a little
delay and we were back on track. My heartfelt thanks! I know the
importance of good references. Please be assured I'm ready to be A
reference for you and your organization should that ever prove
useful to you.
You guys are the best.
Thanks for everything!
Richard Hartman (now comfortably back in) Spokane WA
---------------------------
September 23, 2010
Bob:
Just a response to your email about
a review...
We received our boat in good
condition at exactly the time promised. The cost was very
reasonable, and all paperwork was accomplished through the use of
email. We highly recommend Boats Express, would encourage anyone who
needs this service to utilize the services of this terrific company!
Manny and Maryanne Perry
Georgetown, Texas
---------------------------
To Whom It May Concern:
I would like to say that Bob Graviss with Boats Express was willing
to take on moving my deceased father’s boat from Maine to Washington
State. Getting it out of its location in Maine was a challenge, and
they were helpful in working through the details. The truck driver,
Tim, from Rockland, Maine, was a pleasure to work with – very good
about keeping me informed along the way and took very good care of
the boat in transit.
Sincerely,
Jeanne Rynne
---------------------------
September 14, 2010
Rich
Thanks so much for organizing the safe arrival of our boat from Long
Beach, California to Roblin, Manitoba, Canada, about as far from any
ocean as you can get. Your advice, assistance and instructions made
what seemed like an unimaginably impossible task for us,
considerably easier. As this venture was well out of anything we had
ever undertaken before, we found your expertise and conversations
with us online and on the phone very helpful. Thanks again.
Ev and Nick Vogel
s/v Westsailia
---------------------------
August 29, 2010
Bob,
I want to thank you and your team for your fantastic service moving
our 265 Bayliner from Washington DC to Port Angeles Washington.
Through the move it was apparent you
and your team were committed to a safe evolution to ensure the boat
arrived in good condition. This honesty and transparency was much
appreciated although it resulted in a minor delay. It was a
wonderful experience having my boat moved by professionals who are
committed to safety and a quality delivery!
You and the team took great care of
my boat and car although I was not present for pick up or delivery.
Thank you for everything and we will
certainly contact you when our next transfer comes along.
Fair winds and following seas,
Craig O'Brien
---------------------------
August 18, 2010
Rich Amburn,
I would like to thank you for the
quick and timely response you and Boats Express provided for the
transport of my Sea Ray 240 Sundancer from Indianapolis IN to
Bellingham MA. You took 4.5 days (you required 7 days notice) after
our completion of the contract to pick-up my boat and deliver it to
my home one day later. Your driver was professional and provided
detailed updates to me as he approached my location. I was also very
pleased my boat was delivered in the same pristine condition as when
it left Indiana. I researched multiple shipping companies and not
only did Boats Express provide the best price, you stayed in contact
with me and coordinated perfectly the pick-up and delivery of my
boat. It is beyond question I would recommend your company to anyone
who needs a boat moved, and would use your services in the future if
needed!
Regards,
Bernie Luciani
---------------------------
July 15, 2010
Rich,
I would like to thank you very much
for the safe and efficient transport of my bosses PWC's from
Southern California to Northern Idaho. As you know, I pretty much
left the logistics up to you guys as I was thousands of miles away
when the planning, pickup, transport, and drop-off took place. Your
driver went out of his way to pick up the skis in a different
location than originally thought. He also was kind enough to wait
for two hours for UPS to arrive with the check at the drop-off
location. I really appreciate what you guys do and will definitely
be using your services in the future.
Thank you again,
Brett
---------------------------
July 14, 2010
Rich,
Just a brief note to thank you and
your team on the professional manner in which the transport of my
boat from Tampa Florida to Branford Connecticut was. From the
initial call to when the boat was delivered was just a pleasure
doing business with you guys! And the price was great as well.
Thanks again for all of your help. I will send anyone who needs a
boat shipped your way.
Ken K
---------------------------
May 06, 2010
Hi Rich,
I just wanted to let you know what a great job your drivers did for
me on my ‘simple’ boat haul. As you know, the brand new trailer had
not been assembled correctly, and after 100 miles of the 300 mile
trip, one axel had moved far enough to cause a tire to rub on a
fender bolt. To make a long story short, Jay and his co-driver
worked for 4 hours fixing the problem to the point that they could
safely drive it the final 200 miles, which they did. Many thanks to
Jay and his co-driver for their efforts, as we are now enjoying the
boat.
Thanks,
Ed Bolz
---------------------------
May 04, 2010
Hi Bob,
We sourced our boat transport needs
with Boats Express from San Diego to Miami. Bob G and his team were
highly responsive and the price was competitive. Most importantly
the boat arrived safe and on time.
Stephen Hahn
Area Vice President
Sales and Marketing
---------------------------
April 22, 2010
Thank you Rich and Boats
Express for delivering my boat in one piece! Special thanks to
Daniel and crew for making a troublesome trailer work and make the
transfer from NY to AZ. I recommend this company for they keep you
informed and updated the whole time during the shipping process and
if anything goes wrong (in my case, bearings, grease and Axels...)
the guys know how to get it fixed and fast.
---------------------------
December 22, 2009
Bob Fox,
Good Morning. I met Tom at the yard
around 7 last night. It was a pleasure to meet him. Everything was
in order. We talked for a while about boats, trucks, etc. He is
definitely a man that knows his business and he inspires abundant
confidence. This has been an excellent experience and I want to
thank you for a job well done. I will highly recommend you in the
future to anyone needing a boat transporter.
Thanks again,
Marcelo
---------------------------
To: Rich Amburn,
I would like to take this
opportunity to thank the people at Boats Express for the excellent
service we Received. Our boat was picked up in Indiana and delivered
to the U.S. /Canadian Border. The pickup Was on time as was the
delivery. Rich was quick to get me a quote and the driver was in
Communication with me so I knew what time to meet him at the Border.
I could not have asked for A more professional company to haul my
boat and would recommend you highly to anyone who needs A shipper.
Thanks and Happy Boating,
Harry Ribbers
Headingley Manitoba Canada
---------------------------
December 14, 2009
G'day Greg,
Just a quick note to say thank you
for your help in transporting my boat from the East coast to the
west, although my boat isn't in Australia yet you got it a 1/3rd of
the way safely and efficiently and now the rest is up to me. I am
happy to recommend you to anyone seeking your service and ask you
send my thanks/appreciation to the truck driver. Well until the next
time we speak, take care and safe journeys.
Best Regards,
Craig Penny
---------------------------
Dear Bob Queen,
Thanks for the great job of having
my boat delivered. I did have some apprehension about it being
brought from New Jersey to Texas. I appreciate your regular contact
with me before and after the delivery. The drivers were very polite,
and appeared to have genuine concern for the safe transport of the
boat. Scheduling was very easy, and the extra “pick up” along the
way saved me a lot of money. If there is ever a need for another
boat transport, I will gladly give you guys a call.
Sincerely,
Travis Russell
Nacogdoches, Texas
---------------------------
November 12, 2009
Bob Queen,
Just a note of appreciation for the way you handled transport of my
boat from Florida to Ohio. I was especially thankful you were able
to arrange taking out of the water in Fl. and also launching in
Ohio. Everything went very smooth and the driver was especially
courteous as well as timely. Pals feel free to use me as a
reference.
Regards
Curt Daily
---------------------------
October 05, 2009
Dear Bob Graviss,
I wanted to write you a quick note
of appreciation for all that you did to get our 32’ Uniflite from
Long Island to Stuart Florida. John, your driver, was very
professional, and the boat came down here without any damage
whatsoever. BoatsExpress was also the lowest price hauler, but even
all that is not what makes you special. When I got dumped for no
reason my another boat hauler on the day of travel because he
re-routed a driver to an easier pick up the next day that did
require a permit load, over height and a low rig, and all that, I
thought I was sunk. But then you came up with another driver and
were only one day off from the original haul date, I could not
believe it! Today the boat is in our own slip at the Marriott marina
here on Hutchinson Island, and we could not be happier you and Boats
Express.
Best regards,
Dr. Larry Bielawski
Stuart, Fl
---------------------------
October 01, 2009
Hello Greg,
Hooray! Boat arrived safe and sound.
Your attention to every detail was greatly appreciated. I would and
have recommended your company, but in particular-YOU. You stayed in
constant communication from pickup to final delivery.
Your truck driver, Doug Raab was
superb. He went beyond being courteous. His gear and his handling of
the load were SUPER. He also stayed in touch the whole way. The
process from bid to final delivery was better than I ever expected.
Please make sure your boss reads this. Pass along my thanks to Doug.
if you get out this way let's go for a sail.
Sincerely,Gary G. Manning
David A. Williams
---------------------------
August 16, 2009
Dear Greg:
Dear your email of August 20, 2009 I enclose my check numbed 1452 in
The amount of $1,000.00 as payment for the above referenced
Transportation of my boat from Ithaca, NY to Newport, VT.
Given the several scheduling
problems, I was pleased with your service.
John Christy was extremely helpful and jolly - especially
considering the
Routing nightmare which the State of New York put him through.
Thanks for your excellent service
Very truly yours,
David A. Williams
---------------------------
August 14, 2009
HI RICH,
I JUST WANTED TO TELL YOU THAT THE
MOVE OF OUR BOAT WENT VERY SMOOTHLY.
THE DRIVER, MATT, WAS ON TIME FOR
BOTH THE PICKUPL AND DELIVERY. HE MADE SURE THAT IT WAS LOADED AND
SECURED IN AN EFFICIENT TIMELY MANNER. OBVIOUSLY THIS WAS NOT HIS
FIRST RODEO.
IF WE HAVE TO MOVE THE BOAT LONG DISTANCE AGAIN WE WILL CERTAINLY
CALL ON YOU.
THANKS AGAIN,
JUDIE SCHMIDT
---------------------------
June 13, 2009
Bob Queen,
Just following up to say that the
boat arrived safe and sound. No damage. I appreciate all your help
coordinating all the details. You were very responsive, courteous
and professional. Your price also was very competitive with other
shippers. I will certainly give you a call the next time I need to
ship my boat. Do you have a copy of the bill of lading? I need to
send it to Florida for tax purposes. Thank you. Robert
Robert B. Bellinger
President
---------------------------
May 12, 2009
Bob Queen,
Thank you for the excellent service.
This transaction was very easy and went exactly as planned. The boat
was picked up and delivered with good communication and service. I
would strongly recommend shipping with Boats Express. Once again Bob
thank you very much for your help.
Tod Ashment
---------------------------
May 05, 2009
Hey guys just wanted to pass a quick thanks for the well-done boat
move to CA. Everything went off without a hitch and the move was as
easy as can be expected. Thanks again for the efforts and if I know
anybody looking to relocate I'll gladly pass along your info.
-Todd…
---------------------------
Hey Greg,
Thanks to Greg and the staff at
Boats Express!
Greg actually called me in reference
to my hauling ability with a hydraulic trailer we have. It just
happened at the correct time. I was in the need of a company to ship
a formula to Key West; Greg made what could have been a logistical
nightmare into something easy. Greg and the staff at Boats Express
are always helpful, pleasant to talk to and available. In this
industry we have all had to track someone down to give them our
business, with Boats Express you just fill out the express quote and
shortly you will get your quote. They make you feel as if you are
the only customer they have and appreciate your business. Since then
I have used them several times and will continue to use them
whenever I need to ship a boat. Again my thanks go out to Greg and
the staff at Boats Express.
Chuck Babin
Service manager Louisiana Yachting &
Boating Mandeville, La.
---------------------------
Dear Bob,
We recently commissioned Bob Graviss
of Specialty Shipping Inc to transport our Crownline boat from
Virginia to our home in New York. Words cannot describe how happy we
were with his extreme care and great customer service. Naturally,
this purchase was near and dear to our hearts and being that it is a
major financial purchase it was important that we put it in the
right hands to be transported. Bob was great with communicating with
us throughout the entire process. When he arrived (in the pouring
rain) he was incredibly patient while we examined the boat. Not a
single flaw, scratch or dent at all. It really showed how much pride
he takes in his work. In today’s day and age it’s rare to find a
serviceman that actually shows care and professionalism. Now that
the boat is here in NY I unfortunately don’t see a future need to
utilize his service but if ever for some reason we need our boat
moved to a different area of the country I will not hesitate to
immediately call Bob for the job. I sincerely recommend him to any
discerning future customer of his.
Warmest regards,
Lucia and Eduardo Laura
Garrison, NY
---------------------------
April 09, 2009
Dear Bob,
I can’t tell you how much I
appreciate the professionalism and hard work on the part of Boats
Express to safely transport our Cape Dory 36 from Texas to North
Carolina. This was probably not one of your routine moves loading a
16,000 lb sail boat from inside a metal shed on an RV storage lot to
my back yard in a residential neighborhood! Your skill and
willingness to work with my tight timeline and logistical
requirements—I needed to fly to Texas to coordinate the dismantling
of the shed and be there when the crane loaded my boat and then get
back to North Carolina to prep for the offload four days later—were
superb. The driver, Rick Phillips, was fantastic and displayed the
utmost in professionalism. Despite the lack of a travel lift (on
both ends) and crane operators that had little experience lifting a
sailboat, or maneuvering his rig in our cul-de-sac and backing down
the side of our house, he never lost his cool or can-do attitude. To
get the best price of the dozen boat transport companies I called
and first class service as well is a testimony to the value and
professionalism of Boats Express. You’ll be the first person I call
when we need to move the Far Reach again.
Thanks again marine.
Simper Fi, John Stone
---------------------------
April 06, 2009
Steve:
If Bowhead needs a smaller boat
moved…Bob has provided me great service (and a very reasonable
price) and gives a military discount…since you were a marine and
handle all the transport requirements, thought I would pass his info
along! Jack
---------------------------
April 04, 2009
Dear Greg,
You and your company did a terrific
job delivering my Cobalt 343 from Florida to Baltimore. The boat was
secured well to the trailer and there wasn't a scratch on it when it
arrived. I was able to get an exact time of delivery since I had the
driver's cell number. I wish you continued success in your business
and will refer you whenever I can.
Sincerely,
Ira Geller
---------------------------
March 21, 2009
Bob Graviss,
Thank you for the prompt handling
and shipping of my boat. It went smooth from the shrink wrapping in
Memphis to the delivery in Wisconsin. Your driver called midway to
give me an update and reconfirm my contact information for delivery
at my Cousin's place in Wisconsin. I would definitely use you should
the need arise in the future.
Terry Wiseman
---------------------------
Bob Fox.
I wanted to write and thank you for
the excellent service I received in moving my boat last month. I am
in the process of reassembly now, and have gotten into every nook
and cranny, and have found that all is well with my packing and the
easy riding truck trip. Your working with me to coordinate with
another boater and working to get the move done prior to my slip
expiration date was especially helpful. If I ever have a need to
move my boat again, you will be the person I call.
Thanks for your help,
Tim McMichael
---------------------------
February 11, 2009
Dear Greg,
I just wanted to say thank you so
much for all your assistance in transferring my boat from San
Francisco to San Diego. I especially appreciated your patience and
persistence with regards to my travel schedule. My boat would
probably still be in San Francisco, if it were not for you. I will
send you a picture when I catch my first fish in San Diego. I would
recommend you and your company, Boatsexpress to anyone. You are true
professionals who care about your customers.
Thank you again!
Very best regards, Hope
---------------------------
November 26, 2008
Bob,
Hope this finds you well. First let
me apologize for the error made, as I had sent you a letter before
but apparently it did not go through. I just wish to thank you and
the team at Boats Express for a tremendous job. Although everything
was moved up several weeks and was performed at the last minute it
went off without a hitch. Working in this Industry, I know all too
well what a spectacular feat that is. You were more than helpful
with questions and Patient with the answers. From the minute you
contacted me you put my mind at ease with the whole process and for
that I thank you. The boat did arrive safely ahead of schedule,
which is a feat to congratulate as well. Rest assured that anytime
in the future, should someone ask if I know a good boat transport
service...I will say No... I know a Great one ...as I give them your
number. All the best to you and Boats Express. I look forward to
doing business with you in the future. Happy Holidays,
Capt. Travis L. Hogg
---------------------------
October 07, 2008
Dear Bob,
Thank you for your kind assistance
in organizing the shipment for the Azimut.
We had a very friendly and
experienced driver. Matt was at the pick-up point right on time,
loaded the boat under an hour and completed the 230 mile shipment
door to door in less than five hours (including loading and
unloading). He was extremely careful in avoiding branches, trees
within the city limits and made sure that the boat arrived safely
and without any damage (however minor). Overall, we have been
impressed by the service you provided. I look forward to working
with you again in the not too distant future and would recommend
your services without any reservation.
Cem Celiker
Solicitor (England & Wales)
Attorney at Law (New York)
Shearman & Sterling (London) LLP
---------------------------
June 26, 2008
You guys are my haulers for life!
When I recently needed to move
Shaboom, a Westsail 32, from Florida to D.C., I contacted local
haulers for quotes. Few fit my budget and time restraints. I went
online and searched a bit more but what I found was that despite
grand customer service advertising most had lots of fine print about
scheduling, pickups, drop offs, etc. I’ve had boats moved long
distances before and I knew it didn’t have to be that difficult.
Through a stroke of luck I came across Lt.Col .Bob Queen and Boats
Express/Specialty Shipping. Gone were the caveats that made me feel
like I was doing the hauler a favor! Bob simply asked when I wanted
it picked up and where I wanted it delivered! I waited for the other
shoe to drop, but it never happened. I signed up and Bob made the
arrangements. As the pickup date crept closer, there was a glitch in
the hauler’s schedule that made the original haul date unworkable.
The new date meant that I would be on the hook for additional
storage costs in Florida. Instead of getting the expected shrug, Bob
offered to rework the estimate to minimize the impact to my wallet.
When Shaboom arrived at her new home she was just as I’d left her in
Florida. The driver did a great job in transporting her up. I
couldn’t help notice that the random bracket was taped on two of the
four mounting bolts, which wasn’t the way I’d left it when I’d
prepped the mast for shipping. Apparently, they had worked loose
during the run. The driver told me he knew from experience that
problems could arise if it had been left that way, so he took the
time to remedy the situation. He could have just as easily carried
the mast as it was with no thought to something as detailed as that.
I highly recommend Boats Express for any hauling needs. And, if
you’re fortunate enough to get the Colonel on the line, don’t let
him go!
Pat Tilson, REM, CEA
Facility Representative U.S.
Department of Energy Brookhaven Site Office
---------------------------
May 29, 2008
Bob,
I want to thank you for your
assistance in having our company boat shipped from Florida to New
Jersey. Because of having such a wonderful experience with you and
your company last year we had no hesitation to utilize your company
again this year. When I contacted you this year at the end of April
to have the boat moved I expressed that we would like it by Memorial
Day Weekend and you delivered! I can’t thank you enough for your
quick responses to my phone calls and emails and the promptness of
your service. We will defiantly use you again in the future.
Thank you,
James Miner
President
---------------------------
March 07, 2008
Bob,
You treated me very well when you
moved my boat so as far as I am concerned you deserve the promotion
and you deserve my recommendations to others!
Congratulations!
Kim Bottles
Bainbridge Island, WA.
---------------------------
August 16, 2007
Hello Sean,
Thanks so much for your help when we
were in Moss Landing. I appreciate it! We made it north safe and
sound this. Morning. I will recommend Boats Express to my friends
(customer service and quick response). Thanks again. -Tami
---------------------------
August 09, 2007
Bob,
Sara and I want to thank you and
your driver for delivering our boat to us. Everything went great,
even with our changes in pick up dates. We have really been enjoying
it a lot this summer. I hope you enjoy this wine from right here in
Kenwood - something you probably won't find at your local grocery
store.
Thanks again,
Tony and Sara
---------------------------
June 14, 2007
Hello Bob,
We just wanted to send in gigantic
THANK YOU for shipping our boat across the country. From the
beginning of the process all the way through to the end you have
provided excellent service. Not only did you provide the lowest
quote of the 20 that we received but you also went the extra mile to
accommodate us when we had to change the pick-up date. While we were
not present for the pick-up or delivery, we received reports that
the driver was professional, courteous, and helpful. If we had to do
this again we would not hesitate to choose your company! We hope you
enjoy the wine--you deserve it!
Kara and Chris
Feel free to post this on your website. Please don't use our last
names. Thanks!
---------------------------
June 4, 2007
The driver did a great job. The
information and contact with the driver was great. Thank you. Our
Bimini top didn't survive the trip but a small consolation for the
great service.
It's been fun.Dawn Dibbern
---------------------------
March 08, 2007
Thank you Bob,
I was working on behalf of a
Hospital Move, for Bonner's General Hospital, Sandpoint, ID. I
submitted all that you sent, except I enclosed 2 pages of your
references (not all 6) as I had to fax this, first thing this
morning. I was awarded the Hospital relocation, for the household
goods. The shipper (customer) will be in charge of the boat
shipping, herself. So, she will contact you, and her name is Diane
Ross and you may be hearing from her husband, and his name is Ray. I
appreciate your prompt reply to me, and the fact that you spelled
out the process and the expectations. I am printing out all of the
information you gave me, and I am putting it in a folder for any
future clients with large boats. Again, thanks and I will not be in
charge of the boat portion of this move, but hopefully brought you a
new customer. And, if you have a customer that is thinking about
relocating, I hope you feel free to give me a referral as well,(as
you can see I go the extra mile - even when there is no $$ for me in
it) as I represent North American Van Lines and can move anyone
anywhere. P.S. - if the customer uses your company to transport the
boat - Rob @ A 2 B Moving - who does a lot of our 3rd. Party auto
transporting, is who referred you to me.
Sincerely,
Diana Dauter
Branch Manager
Lile Moving and Storage
---------------------------
October 7, 2005
Thank you very much, you were a pleasure to deal with. Thank You.
Charles Leitner
---------------------------
April 20, 2005
Liz, I want to thank you for all YOUR hard work coordinating the
delivery of my boat to Rock Hall, Maryland. I know it was a
challenge!!! Again THANK YOU and Specialty Shipping for the GREAT
service!!! Thanks,
James A. Daywalt
---------------------------
April 11, 2005
Thank you very much everything went well everything was in good
shape.
Steven Lynch
---------------------------
September 21, 2004
Debbie - Thank you so much for your assistance in getting my new
boat out of Florida
. You went above and beyond with hurricane number three
roaring towards Tampa
. George was very nice and extremely professional – way
above what I was expecting, especially under the hurried
circumstances. The boat arrived on time and in perfect condition -
just a few (well, more than a few) bugs on the radar and windshield,
but no big deal. I owe you - and make sure your boss buys you a
terrific lunch - lobster or whatever - and champagne.
Steve Nelson
---------------------------
July 22, 2004
Deb, Thanks for all your help, and information that you provided in
regards to the transportation of the Mastercraft from
Texas
to Calif.
I will be happy to recommend your company to any of my
co workers looking to do any boat transportation.
Thanks,
Mike Mondino
---------------------------
July 16, 2004
Thanks again for all your help! I'm taking some time off work to
enjoy the boat and today is my last day! Thanks!
Jeff Jacobs
---------------------------
July 15, 2004
I had to take a minute and drop a thank you to everyone at
boatexpress.com for an excellent job in delivering my 25' Nova XL
from Evansville
,In. to Frederick
, Md. I'd like to especially
thank Deb for her promptness and professional demeanor with a
customer. Everything from her top notch emails to quickly answering
voicemails impressed me right from the start. Deb with Boat Express
was the first to reply to my dozens of free quote requests, and
Deb's emails were excellent, answered my questions before I could
ask. After reading the email that included, a contract, and full
instructions on how to prep the boat, I only needed to call her for
a delivery timeframe.
James Cook - Fredrick, MD
---------------------------
June 23, 2004
Hey Debbie,
Got the boat, it was delivered to Padden Creek Marine in
Bellingham , WA
yesterday afternoon. I was unable to be their and I was impressed
that your driver had the folks at Padden Creek call me to get my
permission to drop the boat. I had already been advised by David
Tripp the owner of Gowen's Marine in Portland
Maine , that he was very impressed with the
driver. David told me that in his opinion having dealt with many
drivers over the years, that your driver really impressed him, aside
from having a great truck, David said he was one of the most
experienced and competent drivers that he had ever dealt with. I
also want to tell you how much I have appreciated and enjoyed
working with you, it truly has a been a pleasure and a pleasant
experience. I will surely pass on the good experience and word to my
friends and associates here in Alaska
re: yourself and Specialty Trucking. Look forward to meeting you
sometime, and if you are ever in Alaska
, look me up. The State may be big but their aren't
allot of us nuts living full time up here, so I'm not that hard to
find.
Sincerely,
Ralph Mirsky, Ketchikan
, Alaska
---------------------------
June 21, 2004
Deb!!!!!!!!: If I could get half of the performance out of my girl
friend that I got from you, my life would be as smooth as cream.
Most of the time there is always a hitch. But I didn’t even get the
smallest one from you. I’ll be calling again, thanx for everything.
SEAYA
Tom Caverno
---------------------------
June 09, 2004
Boat was received - I will go see it soon but I hear it made it
safely. Thanks for all your help and assistance getting it out
here.
Jeff Jacobs
---------------------------
June 03, 2004
You shipped my boat in March. I was very satisfied with the job and
I will use you again if I have the need. Thank you very much. (Tim
was the Driver)
George Vaccaro, Harvard
, MA
---------------------------
May 30, 2004
Thanks for your time and
consideration. Based on all the costs, we have decided to pursue a
boat that's local to us. I will recommend your service to anyone
needing transport, and should I need the transport in the future, I
will most certainly save your email and ask you first. Again,
thanks. Best Regards
Jim Busse
---------------------------
April 20, 2004
We've received a lower quote prior to receiving yours, but thank you
for your quick response. I appreciate your professionalism and good
customer service.
Lynne Klosowski
---------------------------
March 06, 2004
Greg - Recently I had my boat moved by your company from
Racine Wi
to Port Huron Mi. I worked with Pat Zsiga. The service
was outstanding at every turn. The marina in
Racine
was hard to work with and Mr. Mash was able to work
through problems on my behalf and expedite the moving of my boat.
It is rare these days that an organization is able to provide the
customer what they expect, namely price quality, delivery and
service. In all instances your company was able to provide exactly
what I needed. Thank You
Ben Bullis
---------------------------
March 01, 2004
Greg - Assume you heard
that my boat move went fine. Boat arrived on time and other than
the usual dirt, undamaged. Great jobThanks!!
Chip Lawson
---------------------------
June 24, 2003
Greg, Thanks again for your help. I have decided to go with your
company. You not only met the prices I had been quoted by other
companies but Gigi's ability to answer all my questions and walk me
through the process when all the other companies would evade my
questions or not answer them at all made up my mind. Thanks again.
Matt Lutton
---------------------------
June 05, 2003
Greg, Thanks so much for the quick & excellent service. Everything
went well. The driver, John, was very professional and just a real
nice guy. If you ever need a reference for any reason, feel free to
give me a call, it'd be my pleasure. Thanks again!
Jeff Kaye
---------------------------
April 15, 2003
Greg-
You're the best,
Phil Marsillio
---------------------------
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